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Multimax® Direct is master distributor and multi-agent of consumables, tools and machinery with 3 generations of experience. We specialise in the agricultural, plant and commercial vehicle sectors.

Our headquarters are in Yeovil, Somerset however we cover Great Britain, consisting of an online store and van-based sales. Multimax are committed to providing quality products, a great personal experience, remarkable expertise and unrivalled aftercare.

Great service, Use regularly and high recommend”
Michael Taylor
Best tool shopping experience I have had, refer to friends and colleagues all the time”
Jonathon P,
Multimax direct is my go to tool shop, fast friendly experts”
Phillip R



Air Compressors
Cutting Discs
Hydraulic Jacks


Effective date: July 23, 2018

Multimaxdirect (“us”, “we”, or “our”) operates the website (the “Service”).

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. This Privacy Policy for Multimaxdirect is powered by

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from

Information Collection And Use

We collect several different types of information for various purposes to provide and improve our Service to you.

Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Cookies and Usage Data

Usage Data

We may also collect information how the Service is accessed and used (“Usage Data”). This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.

Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our Service.
  • Preference Cookies. We use Preference Cookies to remember your preferences and various settings.
  • Security Cookies. We use Security Cookies for security purposes.

Use of Data

Multimaxdirect uses the collected data for various purposes:

  • To provide and maintain the Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer care and support
  • To provide analysis or valuable information so that we can improve the Service
  • To monitor the usage of the Service
  • To detect, prevent and address technical issues

Transfer Of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Multimaxdirect will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Disclosure Of Data

Legal Requirements

Multimaxdirect may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Multimaxdirect
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security Of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


We may use third-party Service Providers to monitor and analyze the use of our Service.

  • Google AnalyticsGoogle Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page:

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children’s Privacy

Our Service does not address anyone under the age of 18 (“Children”).

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

  • By phone number: +44 1935 310298


we are Multimax Direct when an order is placed with us we will do business with you under the following terms. These terms do not affect the statutory rights you have by law


We offer goods for sale through:
o our website
o our van sales include additional door to door speedy delivery and consultation service
We may offer things at a lower price. This could be a special offer or just an everyday price cut.

  1. VAT
    The prices we quote always include VAT at the relevant rate.
    We offer all our goods on a payment-when ordered basis. This means you must pay us when you place the order. We can take payment by most credit cards and debit cards. We will only accept your order if we receive the payment in full. We do not provide credit.
    We will normally send you your goods on the same working day, as long as we receive your order before 6 pm (Sunday 2pm).

Delivery for items delivered direct from our supplier may take longer. You can find delivery information on the top right-hand corner of the product page. This information will vary depending on the item you are buying and the supplier that is shipping the item.

    We will deliver your order to any address in the UK. For standard delivery, we use a national carrier and in most cases you will receive your goods within the next 2 to 3 working days. If you live in a remote area it may take longer for our courier to locate you. If a speedy delivery quicker delivery is important, you may choose one of our premium delivery options. We will confirm this with you at the time you place your order. If you order by post and ask for a delivery option that is not available to your address, we will not charge you for it.

Delivery for items delivered direct from our suppliers can take between two and five working days. The items will be delivered by the supplier’s chosen carrier. You can find the estimated delivery time of each directly shipped item on the top right-hand corner of the product page. Once you have placed your order, we will contact you by phone or email with more delivery information.

    Unless we have your written authorisation, we will always need an authorised signature when delivering goods to you.
    We aim to keep enough stock so that we never run out. However, at times when there is unexpectedly high demand, we may unfortunately run out. If this happens, we may delay sending out your order for a couple of days while we get new stock. If you have chosen a premium delivery option, or we are expecting a longer delay, we will use the information you have given with your order to let you know about our progress. You may contact us at any time to check on the progress of your order.
    If you want to cancel your order, you can do so at any time until we send it out. We normally pack and send out orders very quickly so if you want to cancel your order, please email us at or call +44 (0) 1935 310298 to arrange for the item to be collected. Your legal rights as a consumer are not affected.
    If any of the goods we supply fail to perform satisfactorily due to faulty materials or workmanship, contact us at any time and we will work with you to deal with the problem. This may involve a repair, providing a replacement product or giving you a full or partial refund. Your rights, defined in the Consumer Rights Act 2015, are not affected by these terms. Your legal rights as a consumer are not affected.
    We are constantly updating our products, prices and offers. We are confident of our technology and staff but we realise that we sometimes may make mistakes. If we offer goods for sale incorrectly, we will always try to honour our offer. There may be rare circumstances where it is not possible for us to do this. In these cases, we will contact you and explain the situation. If we cannot sort out the matter fairly with you, we can refuse your order and refund any payment you may have made.
    If things like strikes, wars, acts of terrorism or even small things like power cuts interfere with our business with you, we will do our best to keep things going. However, we will not be legally responsible to you for any failure which is due to these unexpected circumstances or any other situation outside our control.
    Age restrictions apply to some goods we supply. By ordering these goods, you are confirming that you are over 18 and that the person receiving the delivery is also over 18. To make sure we are keeping to the law, we may occasionally have to ask you to provide proof of age (either in person, by email, fax or post).
    Nothing in these terms of business should affect your legal rights or limit our legal responsibility for death, personal injury or fraudulent misrepresentation resulting from our negligence, or any other liability which we cannot limit or exclude by law. (This includes our legal responsibility under section 2(3) of the Consumer Protection Act 1987.) We will not compensate for delivery delays or failures that are outside our control unless you have asked us for a premium delivery option. In these circumstances, we will limit what we pay you to a refund of the delivery charges you have paid. We will not be legally responsible to you for any losses which both we and you could not expect at the time you bought the goods. If you are a trade customer, we will not be legally responsible to you for any business losses.
  9. LAW
    These terms of business will be governed by English law. Any disputes will be dealt with by the English courts.

Customer Support
The following guide covers all you need to know about cancelling orders or returning products, please note your statutory rights are not affected by this guidance.
• or call +44 (0) 1935 310298
• Mon-Fri 7am – 8pm
• Sat & Bank Hols 7am – 7pm
• Sun 9am – 5pm
Cancelling an order

  1. Your statutory rights
    Under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations 2013, you have the right to cancel any order you make via the Multimax Direct website and to obtain a full refund, from the moment you place your order up to 14 days after you receive your goods. For more information regarding your rights visit the Which? Consumer Rights website.
  2. Our cancellation process
    If you want to cancel your order, you can do so at any time until we send it out. We normally pack and send out orders very quickly so if you want to cancel your order, please call us on Freephone 0808 100 7211 as soon as possible. We are required by law to provide this cancellation form, but you do not have to use it and you may find calling us is more convenient. If we have not already sent the goods out, we will cancel your order and issue a full refund (including delivery charges) to the credit card, debit card or PayPal account used to place your order. We will make the refund as soon as possible and within 14 days of cancellation. If we have sent the goods before you cancel your order, you can still get a refund by following the returns procedure set out below.
    Returning an item other than faulty
  3. Your statutory rights
    Under the Consumer Contracts Regulations, you may return goods and obtain a full refund, provided you notify Multimax Direct of your intention to do so within 14 days of the date of receipt by you. You will then have a further 14 days to return the goods from this notification date. We will aim to send you a full refund within 14 days of receiving the goods from you. For more information regarding your rights visit the Which? Consumer Rights website.
  4. 30 Day Money Back Guarantee
    Within 30 days of receipt, any unused item can be returned at your expense for a full refund. Original packaging, all accessories and order number must be included. Our terms exclude the collection of unwanted goods. Contact our customer service team on info@multimax,
    Items delivered direct from the supplier – these items cannot be returned to branch. To return these items please call or email our customer service team on, or call to arrange for the item to be collected.
    Faulty Goods
  5. Your statutory rights
    Under the Consumer Rights Act 2015, if any goods delivered to you are faulty or unfit for purpose, provided you notify us within the first 30 days of purchase, you are entitled to a full refund or, if you prefer, exchange or replace your product.
    If this 30-day period has passed, we will offer a repair or replacement provided that you report the fault within 12 months of purchase. If we are unable to repair or replace the item(s) we will provide you with a refund. After 12 months, your statutory rights as a consumer will continue to apply. For more information regarding your rights visit the Which? Consumer Rights website.
    Please note for faulty goods reported after 6 months you must be able to show that the fault was present when delivered to you.
  6. Our returns procedure for faulty goods
    You can contact us at any time and we will work with you to deal with the problem as quickly as possible. This may involve a repair, providing a replacement product or giving you a full or partial refund.
    Supplier Helplines
    These major suppliers provide product warranty backed with technical advice, repair and return services:
    Sealey 01284 757 505
    US Pro 01427 611 717
    Bergan 01782 208042